Last Revised: June 11, 2026

Use of Website Materials

Unless otherwise stated, the text, graphics, images, logos, documents, and other materials on this website are owned by or licensed to AlexRenew.

You may view, download, print, and share website materials for personal, informational, governmental, educational, or other non-commercial purposes, provided you do not alter the materials or remove copyright, trademark, or other notices.

You may not use website materials for commercial purposes without AlexRenew’s prior written permission.

Nothing in these Terms limits any right of access to public records under the Virginia Freedom of Information Act, the Virginia Public Records Act, or other applicable law. 

Trademarks

AlexRenew’s name, logos, and marks may not be used without AlexRenew’s prior written permission, except as allowed by law.

Third-party names, logos, or marks appearing on this website belong to their respective owners. AlexRenew does not claim ownership of those marks.

User Submissions

If you submit comments, suggestions, documents, images, or other materials to AlexRenew through this website, you are responsible for what you submit.

Unless you and AlexRenew have a separate written agreement, you grant AlexRenew a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute your submission in connection with AlexRenew’s operations, public communications, and public mission. You retain ownership of your submission.

Do not submit confidential, proprietary, sensitive, or privileged information unless AlexRenew has expressly agreed in writing to receive it on that basis.

Submissions to AlexRenew may be public records and may be subject to disclosure under the Virginia Freedom of Information Act, the Virginia Public Records Act, or other applicable law.

Prohibited Conduct

You may not use this website to:

• violate any law;
• infringe intellectual property or privacy rights;
• submit false, misleading, defamatory, threatening, harassing, obscene, or abusive content;
• impersonate another person or entity;
• submit malware, malicious code, or harmful files;
• attempt to probe, scan, test, or breach the security of the website or AlexRenew systems;
• scrape, crawl, or harvest website data except as permitted by AlexRenew’s robots.txt or written authorization;  
• submit manipulated, synthetic, or AI-generated media presented as authentic; or
• submit information that could compromise the security or operation of AlexRenew facilities, systems, wastewater infrastructure, or other critical infrastructure.

Unauthorized access or attempted access may violate the Computer Fraud and Abuse Act, 18 U.S.C. § 1030, and Virginia’s computer trespass statute, including Va. Code § 18.2-152.4.

AlexRenew may restrict or terminate access to the website and remove submitted materials for violations of these Terms or applicable law.

Links to Other Website

This website may link to third-party websites. Links are provided for convenience only. AlexRenew does not control and is not responsible for third-party websites, content, policies, or practices. Use third-party websites at your own risk.

No Warranties

This website and its materials are provided “as is” and “as available.”

AlexRenew makes no warranties about the accuracy, reliability, completeness, timeliness, availability, or security of the website or its materials. AlexRenew does not warrant that the website will be error-free, uninterrupted, or free from viruses or other harmful components.

Limitation of Liability and Reservation of Immunities

To the fullest extent permitted by law, AlexRenew, its officers, directors, employees, agents, contractors, and representatives are not liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to use of this website or any linked website.

Nothing in these Terms waives sovereign immunity, governmental immunity, or any other immunity, defense, or limitation of liability available to AlexRenew or its officers, directors, employees, agents, contractors, or representatives under Virginia or federal law.

Indemnity

You agree to defend and hold harmless AlexRenew and its officers, directors, employees, agents, contractors, and representatives from claims, damages, losses, costs, and expenses arising from:

• your breach of these Terms;
• your violation of law in connection with use of this website; or
• your infringement of any intellectual property, privacy, or other rights of a third party through materials you submit.

Accessibility

AlexRenew is working to provide website content that is accessible to the public and to conform with applicable accessibility requirements, including Title II of the Americans with Disabilities Act and WCAG 2.1, Level AA.

If you have difficulty accessing any part of this website, contact communications@alexrenew.com. Alternative formats are available upon request.

Language Access

AlexRenew provides language assistance to limited English proficient individuals consistent with Title VI of the Civil Rights Act of 1964, 42 U.S.C. § 2000d et seq., and applicable federal requirements.

For language assistance, contact communications@alexrenew.com.

Copyright Complaints

If you believe material on this website infringes your copyright, contact communications@alexrenew.com with enough information for AlexRenew to review the concern.

Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Any dispute related to this website or these Terms shall be brought in the appropriate state or federal court located in Alexandria, Virginia, or the Eastern District of Virginia, unless applicable law requires otherwise.

Contact

Questions about these Terms may be directed to: communications@alexrenew.com.

AlexRenew Website Privacy Statement

Last revised: June 11, 2026

This Privacy Statement explains how AlexRenew collects, uses, shares, retains, and protects information collected through this website.

This statement applies to AlexRenew’s public website. It does not apply to third-party websites linked from this website or to third-party payment processors, which have their own terms and privacy practices. 

Information We Collect

AlexRenew may collect technical information when you use the website, such as browser type, device information, IP address, pages visited, and date and time of access.

Payment information may be submitted through AlexRenew’s third-party payment processor. AlexRenew does not store payment card information unless expressly stated.

Cookies and Website Analytics

AlexRenew may use cookies, analytics tools, or similar technologies to operate the website, improve performance, understand website usage, and support security.

You may adjust your browser settings to refuse or disable cookies. Some website functions may not work properly if cookies are disabled.

AlexRenew uses website analytics to understand how visitors use the website and to improve service. Analytics data is collected in aggregate and is not used to identify individual visitors.

How We Use Information

AlexRenew may use collected information to:

• respond to questions, requests, and submissions;
• provide customer service;
• process website forms or transactions;
• maintain and improve the website;
• support security and fraud prevention;
• comply with legal, audit, public records, and records-retention obligations; and
• carry out AlexRenew’s public functions.

Public Records

Information submitted to AlexRenew may be a public record and may be subject to disclosure under the Virginia Freedom of Information Act, the Virginia Public Records Act, or other applicable law.

Do not submit confidential, proprietary, sensitive, or privileged information through the website unless AlexRenew has expressly agreed in writing to receive it on that basis.

Sharing Information

AlexRenew does not sell personal information.

AlexRenew may share information:

• with service providers who support website operations, payment processing, customer service, security, or other AlexRenew functions;
• when required by law, including in response to public records requests, subpoenas, court orders, audits, or investigations;
• to protect AlexRenew systems, facilities, legal rights, employees, customers, or the public; or
• with your consent.

Records Retention

AlexRenew retains information consistent with the Virginia Public Records Act, Library of Virginia retention schedules, legal requirements, audit needs, and operational needs.

Some records cannot be deleted on request because AlexRenew is required to retain them.

Access and Correction Requests

You may request access to or correction of personal information AlexRenew maintains about you. AlexRenew will respond consistent with applicable law, identity-verification requirements, and records-retention obligations. Requests for access to AlexRenew records, including personal information, may also be made through the Virginia Freedom of Information Act process.

Requests may be sent to communications@alexrenew.com.

Security

AlexRenew uses reasonable administrative, technical, and physical safeguards to protect information. No website or electronic system is completely secure, and AlexRenew cannot guarantee absolute security.

Security Incident Notification

AlexRenew complies with applicable Virginia law, including Va. Code § 18.2-186.6, regarding notification of breaches of personal information.

Children's Privacy

AlexRenew does not knowingly collect personal information from children under 13 through this website.

If AlexRenew learns that it has collected personal information from a child under 13 without appropriate consent, it will take appropriate steps consistent with applicable law.

Third-Party Websites

This website may link to third-party websites. AlexRenew is not responsible for the privacy, security, content, or practices of third-party websites.

Changes to this Privacy Statement

AlexRenew may update this Privacy Statement from time to time. Updates will be posted on this page.

Contact

Questions about this Privacy Statement or privacy practices may be directed to communications@alexrenew.com.

FOIA requests may be directed to foia.requests@alexrenew.com.