Lifeline Emergency Assistance Program (LEAP)
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AlexRenew and LEAP Logos
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Through the Lifeline Emergency Assistance Program, AlexRenew offers assistance for residential customers having trouble paying their sewer bill.
- Any AlexRenew account holder with a past due balance is eligible to receive up to $1,000 per year
- Enroll by calling (703) 721-3500 or email billing@alexrenew.com
- Donate through our nonprofit partner: dollarenergy.org/donation/alexrenew
Additionally, customers can take advantage of interest-free flexible payment plans designed to keep their AlexRenew accounts in good standing and pay an existing balance over time. Customers can enroll in payment plans by calling (703) 721-3500 or email billing@alexrenew.com.
LEAP is funded through charitable donations made by organizations and community members. Donations can be made directly to Dollar Energy Fund. Visit dollarenergy.org/donation/alexrenew/ to make a one-time contribution to the program.
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Click here to learn more about LEAP
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