When it comes to your wastewater service, you should only be charged for your indoor water use and not for warm-weather activities like washing your car or watering your lawn. If you live in a single-family residence, the maximum water use on your AlexRenew bill from March through November is capped. The cap is set at either the average monthly residential use during the previous winter period (December through February) or 4,000 gallons*, whichever is greater.
For instance, if your winter average is 5,000 gallons, when your household uses less than the 5,000 gallon cap, you are billed for your actual use. When you use more than 5,000 gallons, your wastewater treatment charge is capped at 5,000 gallons.
Multi-family dwellings, such as condominiums and apartments, typically have separate metered irrigation services and are not covered by the winter average.