COVID-19 AlexRenew Bill Relief Program Customer Application

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COVID-19 AlexRenew Bill Relief Program Customer Application

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AlexRenew is partnering with PromisePay to continue sanitary sewer bill relief program to customers experiencing COVID-19 financial hardship. PromisePay will be contacting all eligible AlexRenew customers including customers who have previously applied for bill relief from AlexRenew. Customers may also use the below form to certify to AlexRenew their need for bill relief due to COVID-19-related financial hardship.

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To learn more about the AlexRenew’s COVID-19 Bill Relief Program click here.  For questions, call AlexRenew’s Customer Service at 703-721-3500, and select Option 1, or email billing@alexrenew.com.